Frequently Asked Questions (FAQs)

1. Is it legal to buy sex toys in India?

Yes, buying adult wellness products online for personal use is generally allowed in India. We sell products intended for private, personal wellness and pleasure.

2. Will my order be shipped discreetly?

Absolutely. Your privacy is our top priority. All orders are packed in plain, unbranded packaging with no mention of product details, website name, or “sex toys” on the parcel.

3. What will appear on the billing statement?

Billing will show a neutral business name to protect your privacy. No explicit product information appears on the invoice or payment statement.

4. How long does delivery take?

Delivery timelines depend on your location:

  • Metro cities: 7–10 business days
  • Tier-2 / Tier-3 cities: 10–15 business days
  • Remote locations: 10–15 business days

You will receive tracking details after dispatch.

5. Do you offer Cash on Delivery (COD)?

Yes, COD may be available for selected locations and products. Availability is shown during checkout.

6. Are your products safe to use?

Yes. We source quality-tested products made from body-safe materials. For best hygiene, clean your toy before and after every use.

7. Are the products reusable?

Most products are reusable unless specifically marked as disposable. Please check the product description for care instructions.

8. How do I clean my sex toy?

Wash with warm water and mild soap or use a toy cleaner. Dry completely before storing. Avoid harsh chemicals.

9. Can couples use sex toys?

Yes. Many couples use adult toys to enhance intimacy, pleasure, and exploration together.

10. I’m a beginner. Which product should I choose?

For beginners, we recommend:

These are easy to use and beginner-friendly.

11. Do I need lubricant?

Lubricant improves comfort and pleasure. We recommend water-based lubricant because it is compatible with most toys.

12. Are your toys noisy?

Most modern toys are designed to be low-noise or whisper-quiet, though sound levels vary by product.

13. Can I return a product?

Due to hygiene and safety reasons, used products cannot be returned. If you receive a damaged or defective item, contact support within 24–48 hours of delivery.

14. What if my product arrives damaged?

Contact us immediately with:

  • Order ID
  • Unboxing video/photos
  • Issue details

Our support team will assist with replacement or resolution.

15. Is my payment secure?

Yes. All payments are processed through secure encrypted payment gateways. Your personal data remains protected.

16. Do you ship across India?

Yes, we deliver to most locations across India.

17. Do you have products for men, women, and couples?

Yes. We offer products for:

18. Do you have products for LGBTQ+ customers?

Yes. Pleasure and wellness are for everyone, and we offer products suitable for diverse preferences and identities.

19. Will anyone know what I ordered?

No. Your order remains private. Only you know what’s inside the package.

20. How can I contact support?

You can reach our customer support via:

  • Email
  • Contact form on our website

We’re happy to help with product selection or order issues.